Posted on 9th of February, 2021
Transform tenant experience with the SALTO KS and Spaceflow Integration
Seamless access and movement between buildings where you may live or work are key in curating the best possible tenant experience. Spaceflow, is the integral puzzle piece who can make this happen, delivering software and community engagement services to landlords and building operators across the globe.
How do they achieve this? By combining the physical and digital in order to elevate the experience for occupants; connecting local services, smart building features, and community life in offices and residential buildings, all in a single app. This includes offerings from any local service, like restaurants or wellness providers, booking meeting rooms, receiving news about the building and local events, and of course using the right access control system. This is where SALTO KS steps in.
We spoke with Head of Marketing at Spaceflow, Petr Boruta who has been with the company for more than 3 years. He says, “It has truly been great to see the progress from the very beginning and our first implementation to where we are now with 100+ buildings launched. Our product, the team and the company as a whole have since developed tremendously.” In this blog post, Petr discusses all things Spaceflow and gives us insight into the integration with SALTO KS.
Read on to find out everything you need to know about Spaceflow:
Could you please introduce your company to our readers?
Spaceflow’s mission is to empower landlords to create the best tenant experience possible across their portfolios on a global scale.
Spaceflow was created to make buildings smarter and more community-oriented. Through our mobile app and community engagement program, we offer a single link connecting building services, amenities, smart building features, and community, all in one place.
Today, landlords‘ top priority is to minimize vacant space whilst increasing asset value. We solve this problem by boosting tenant loyalty with customized programming and enhanced tenant experiences, effectively increasing tenant satisfaction and retention.
Spaceflow can be summed up as “Your building in one app”. How does the app achieve this?
Spaceflow connects local services, smart building features, and community life in offices and residential buildings which improves integration, collaboration and simplifies daily life.
The app itself has four core modules: smart technology, such as touchless access systems that we integrate from partners like SALTO KS, communication from the landlord and building management via the newsfeed, ticketing and messaging, access to services, amenities and bookings, and finally the possibility to get to know your community better– via events (even virtual!), news from other occupants and neighbours and community sharing.
Simply put, Spaceflow fills that missing gap between you and the building you work or live in.
Community engagement seems to be a vital component of Spaceflow’s offering. Could you share more about the Spaceflow Engagement Program and efforts to drive tenant experience?
We always strive to build communities in which tenants can thrive, by integrating an effective engagement program with the help of our experienced community team. In order for landlords to meet the surging demand for smart solutions and community, we craft experiences for tenants in various shapes and sizes, both on and offline. This means working side by side with clients during the adoption process, organizing regular success meetings, and in-depth training, followed by a tailored marketing strategy and campaign to raise awareness, engagement, and adoption prior to launch.
Once Spaceflow is live, our community team can help with anything from organizing launch events, pop/ups, finding local offers and perks, and tailoring timely, relevant, and engaging content for your community.
“We recognize that in a time of increased disconnectedness and loneliness in society at large, it is now more important than ever before to utilize technology as a way to build bridges between people, emphasizing the great need for a community-oriented approach to life in order to motivate optimal tenant health and well-being.” - Petr Boruta, Head of Marketing at Spaceflow
What is the role of Spaceflow with respect to building management and tenants respectively?
Spaceflow is here to help the building operator or owner with managing the whole building-tenant and building-occupier relation. Today, buildings need to have a digital layer as well as a community engagement strategy in place in order to differentiate from the competition and appeal to tenants.
We also help our clients manage the value of their space by providing data for more precise decision making and enable additional revenue from all transactions by providing their building as-a-service for tenants to enjoy.
How does the integration of Spaceflow with SALTO KS benefit the end-users?
Seamless building-access and movement are one of the key cornerstones in creating the best possible tenant experience. The integration of SALTO KS as a provider of digital access control, and Spaceflow as a tenant experience platform, enables just that. Building occupiers can now use the tenant experience app in their mobile phones to unlock doors throughout the building they live or work in.
What would you like to see for the future of this integration with SALTO KS?
The next step for our integration is to allow administrators to manage SALTO KS users through the Spaceflow admin console and thus reduce the number of apps they have to use on a daily basis.
Thank you, Petr and the rest of the team at Spaceflow, for giving our readers an in-depth understanding of your solutions, products, and services, as well as your view on the future of technology in optimizing tenant experience. We look forward to seeing this unfold, and are equally excited for the future of our partnership.
If you want to learn more about our KS Connect partners, explore our integration page. To read more about SALTO KS, click here or follow us on Instagram and LinkedIn for the latest product features, team updates and news from the industry.
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