How do guests retrieve their Digital Key?

Q: How do guests retrieve their Digital Key?

Guests can retrieve their Digital Key in 3 easy stages!Stage 1: Go into Guest ModeTo get started, guests will receive a link that will lead them to the app, where they must continue in ‘Guest Mode’. Existing users can access their Digital Keys as guests either by clicking the ‘Continue as a Guest’ button from the login screen, or by switching sites once within the app. Stage 2: Enter first and last nameAs a guest, there is no need to create a full profile. All that is required to enter is their first and last name. Stage 3: Activate Digital KeyThis process is automatic and within just a few seconds, the Digital Key gets retrieved and activated in the guest’s mobile app. The Digital Key can then be used as it normally would be, by clicking on the Digital Key button and then gently tapping the smartphone to the lock. It’s as simple as that! Now, the Digital Key is activated for the guest and they can open the doors they have been granted access to, without having to be buzzed in by anyone.

Question

Accepted Answer

Guests can retrieve their Digital Key in 3 easy stages!

Stage 1: Go into Guest Mode

To get started, guests will receive a link that will lead them to the app, where they must continue in ‘Guest Mode’. Existing users can access their Digital Keys as guests either by clicking the ‘Continue as a Guest’ button from the login screen, or by switching sites once within the app.

Stage 2: Enter first and last name

As a guest, there is no need to create a full profile. All that is required to enter is their first and last name.

Stage 3: Activate Digital Key

This process is automatic and within just a few seconds, the Digital Key gets retrieved and activated in the guest’s mobile app. The Digital Key can then be used as it normally would be, by clicking on the Digital Key button and then gently tapping the smartphone to the lock.

It’s as simple as that! Now, the Digital Key is activated for the guest and they can open the doors they have been granted access to, without having to be buzzed in by anyone.