You can delete your Digital Key directly in your Mobile App. This is especially useful if you have multiple Digital Keys on different devices, some of which are no longer useful to you. Navigate to ‘Settings’ and select your ‘Digital Key settings”. Here, you can delete the key of your choice by tapping ‘Delete the Digital Key’. You will be asked to confirm this action, as once it is deleted, it cannot be undone. Upon confirming, your Digital Key will instantly be removed from your device and will no longer be visible on your Web or Mobile Apps.

Should you wish to activate a new Digital Key in your app, you will find the option to do so at the top of your Digital Key settings, where you can easily manage and maintain your Digital keys. 

Site Admins and Site Super Users can also delete their Digital Keys in the Web App. To do this, they must access their keys by navigating to the People page, where they can click on their own user (i.e. they can see themselves listed on the page). Here, they can delete the Digital Key of their choice.

It is only possible to delete your own Digital Key(s).