Mobile App overview

High level info of all tabs in the app.


If you have multiple sites (locations), this is an important functionality. By tapping this icon in the top-left corner you get an overview of all your sites, allowing you to switch. All tabs as described below only display the contents for the selected site. This is similar on the web-interface.


The first screen of the mobile app is the locks-screen. Here you get an overview of all locks in the selected site, and their status. A lock is either unlocked or locked, and can also have an additional status such as a low battery. Tap or swipe a lock to do a remote opening, or put it in Office Mode. The locks can be filtered on status, or alert.


The people screen offers an overview of everyone that has access to the site. Similar to locks, a person can have two statuses: they either have access, or are blocked. By tapping or swiping a person you can (un)block them. When tapping the person you get an overview of the person’s events.


Here you monitor all events of your site, which are either entries, or incidents. By default all entries are shown, such as regular tag-openings and remote openings. By using the filter you can switch to incidents, displaying the status of a lock. Incidents are lock-related issues that require special attention, such as a low-battery.


This is an overview of all IQs of your site - a tab you will probably not visit often. Here all IQs display their status (online, offline, not activated). By tapping an IQ you can perform actions such as get code, change PIN or remove PIN.


Depending on your device, profile- and app related information is shown in the last tab (iOS) or sidemenu (Android). Here additional information is shown regarding your App settings, Help & Support and Log out.

Next: Primary mobile app actions

App storePlay store