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What is a Code?

The Code is an encrypted 5-character cipher, comparable to those used in on-line banking applications. This cipher is unique and is only known and shared by your app and your IQ. This means that it is not stored anywhere else. Also, since only your app and your IQ are involved, you are the only person who has full control over any modification in the site. A Code is only valid for 3 minutes, which increases its security.

Why is it necessary to activate the IQ in the app?

The Owner needs full control and access for every IQ and door, but a SuperUser only requires this type of control and access for the doors to which the Owner has given them access. To be able to manage an IQ, the owner must activate it in the app.

How can I activate the Code for the first time?

Step 1 Once you have entered the app, a notification appears that the IQ has still not been activated.

Step 2 It is classified in the app menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the site sends a text message.

Step 3 You receive a text message with a 4 digit PIN.

Step 4 Copy the PIN from the text message. Enter a unique, non-transferable PIN. Enter the PIN again to confirm. The app will now be ready to generate codes.

When do I need to generate a new Code?

  • For remote door opening, when this takes place via the Internet.
  • To put your doors into office mode, when this is performed via the Internet.
  • If the Owner wants to change the hardware configuration in the “Account” section.