How do I replace an IQ?
If you need to replace your IQ (e.g. because of a hardware failure) you can do so by using the 'Replace' button in the site settings. Using this button, you will replace the IQ without the need to detach / re-attach any attached hardware. The new IQ will simply replace the old IQ, including any attached hardware. To replace an existing IQ, simply:
- Login to http://app.saltoks.com as the Owner
- Click on 'Account' > 'Site'. Here you will see your IQ, or if you have multiple IQs, you will see a list of your current IQs. In this example, we're going to replace the IQ called 'IQ'.
- Click on the 'Replace' button. If you wish, you can give the new IQ a different name, or leave it as is. Click on the green 'V' to continue.
- Enter the IQ's activation code and click on the green 'V' to continue:
- Confirm your telephone number and click on the green 'V' to receive the registration code.
- A registration code will be sent to your mobile phone, via SMS. Enter the code in the field shown on your screen.
Note: the code is case sensitive.
Once the registration code has been confirmed, your IQ has been replaced successfully!