Mobile app

How do I install the SALTO KS App

The application is available for Android and iOS devices. To download the application follows the steps below.

1. Open the Play Store / App Store

2. Search for 'SALTO KS'

3. Tap on 'Install'

4. Tap on 'Accept' to install the Android / iOS app

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You can use our application on multiple devices. When you login to your first device, you will be sent a PIN by SMS to activate your IQ(s).

Subsequent devices:

You will not receive a PIN by SMS, but you will have to generate a Code from one of your other devices to activate the IQ on the new device.

The generated Code will verify you as the correct and authorized user. 

How can I activate the Code for the first time?

Step 1 Once you have entered the app, a notification appears that the IQ has still not been activated.

Step 2 It is classified in the app menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the site sends a text message.

Step 3 You receive a text message with a 4 digit PIN. Step 4 Copy the PIN from the text message. Enter a unique, non-transferable PIN. Enter PIN again to con rm. The app will now be ready to generate codes.

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It is necessary to activate the IQ in the app to be able to have IQ control and access, as well as to be able to generate the Code.

How can I activate the IQ in the app?

The app must first be downloaded from the Play Store for Android or from the App Store for iOS.

Step 1 Enter login details. Once logged in, the app will notify you that the IQ is not yet activated.

Step 2 All non-activated IQs are shown in the app menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the site sends a text message.

Step 3 You receive a text message with a 4 digit PIN.

Step 4 Copy the PIN received from the text message, and then a unique, non-transferable PIN should be entered Enter PIN again to confirm.

The IQ will be activated.

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You have activated your IQ on any mobile device; you will need to create a Code to activate IQs on any subsequent device. A new PIN will only be sent to the first device you activate and not to any subsequent devices.

If you still have access to (one of) your activated device(s) then simply generate a Code from that device and enter it in the new device you wish to activate. If you don't have access to (one of) your activated device(s) then you will have to ask your Owner to reset your PIN.

How do I reset the PIN as s SuperUser?

If a SuperUser doesn't have access to (one of) their activated device(s) then the Owner will have to reset their PIN. Once this has been done, you can activate your new device.

The Owner can reset the PIN by going to:

  1. Account 
  2. Security
  3. Reset user PIN
  4. Select user
  5. Reset PIN

I am an Owner without access, what should I do?

When you are the Owner and don't have access to one of your previously activated devices, you can only reset the PIN by resetting the IQ. This will also reset any PIN codes for other users, who then will need to re-activate the IQs in their mobile applications.

It is necessary to activate the IQ in the app to be able to have IQ control and access, as well as to be able to generate the Code.

How can I activate the IQ in the app?

The app must first be downloaded from the Play Store for Android or from the App Store for iOS.

  1. Enter login details. Once logged in, the app will notify you that the IQ is not yet activated.
  2. All non-activated IQs are shown in the app menu under “Non-activated IQs”. Select the “Activate” button and press “OK” so that the system sends a text message.
  3. You receive a text message with a 4 digit PIN.
  4. Copy the PIN received from the text message, and then a unique, non-transferable PIN should be entered Enter PIN again to con rm. The IQ will be activated
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Code and PIN

To change the PIN for any one of your IQs, please follow the following steps. If you have multiple IQs and wish to change your PIN for all IQs, repeat this process for all IQs you wish to change your PIN for.

  1. First step, log in to your app and go to Settings. 
  2. Next step, Change PIN. 
  3. Next step
  4. Next step
  5. Next step

The PIN was successfully changed!

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If you need to generate a Code please follow the instructions below to do so.

Make sure you have activated your IQ's. A Code is generated when you enter your individual and self-chosen PIN in the App. The App encrypts the PIN into a Code and only the IQ holds the right key to recalculate that to your PIN. A Code is only valid for a restricted short period of time, which puts another layer of security on top of Code technology.

Step 1. Login to your App and press the menu icon in the below right corner. Than press the "Generate Code" tab.

Step 2. In the menu press the 'Get Code' icon next to the name of the IQ for which you need the Code.

Step 3. Depending on whether or not you saved your PIN, the app will validate your PIN in the background and generate a Code.

Step 4. The result is shown as a 5 character Code.

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What is a SuperUser?

This is a User who, in addition to being assigned a Tag or use of the APP, will have access to an account at home.saltoks.com This will require an e-mail address to be entered (needed for the login) and a telephone number (needed to receive the SMS for con guring the PIN or alerts).

A SuperUser can view but not modify the details for the Owner, or can create other SuperUsers and new APP users or users with a Tag.

If a SuperUser doesn't have access to (one of) their activated device(s) then the Owner will have to reset their PIN. Once this has been done, you can activate your new device.

The Owner can reset the PIN by going to:

  1. Account 
  2. Security
  3. Reset User PIN
  4. Select User
  5. Reset PIN
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SALTO KS app features

Opening doors remotely may be done from the account or the APP on your mobile phone.

How can I open remotely from the account?

This option can be found when you:

Step 1 Access the account via home.saltoks.com and go to the “Main” section. On the right part of the screen, look for the second block where you will see “Open now”.

Step 2 Open up the drop-down menu where all of the doors in the system are listed. Select the door you want to open, then click “Open now”.

Step 3 The system will request a code. You must generate a Code via the APP.

Step 4 Open the APP and select the menu in the upper left area.

Step 5 Once you are inside, select the icon with an arrow coming out of a box. A menu will drop down in the lower area.

Step 6 Select “Generate Code”. Enter the PIN for the IQ in question. A 5-character “Code” will be generated.

Step 7 Enter the Code and then click “Accept”.

How can I open remotely from the APP?

This option can be found when you:

Step 1 Open the APP and select “Open Doors” in the upper right part.

Step 2 Press “Open” for the door in question and enter your 4 digit PIN. The APP will confirm the door opening.

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To view a log of all entries to your system, tap on the icon 'Entries'.

Please note that 'AppUsers' will only see their own entry logs, while 'SuperUsers' and 'Owners' will see all users' entries.

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