User Import Service is a feature that allows you, as a Site Admin, to import multiple users to a SALTO KS site in one go. For large sites, it can be a tedious process to add users manually. With this feature, you can import users simultaneously, guaranteed to improve the experience of inviting users to a site.
When adding users to a site, select the option ‘Import Users’ and upload a CSV file containing all relevant user information. First, download the template and enter the information for your users. Ensure that the CSV file is separated by commas with the following fields: First name, Last name, Email, Alias (optional), and User role. Optional fields must have their own column in the file, even if they are empty.
It might take a few minutes for the import process to complete and for the new users to appear in the table. If a user exists under the same site, the import will skip that user. Once completed, you will receive an email with an overview of the import process.
With User Import Service, a Site Admin can import up to 2MB of users, which can be roughly 40,000 users in one go.
When adding users, select the option ‘Import Users’ and upload a CSV file containing all relevant user information. First, download the template and add your users' information, ensuring commas separate the values. Sometimes, the file automatically saves, separated by semicolons (;). This will cause an upload error, so confirm it is comma-separated.
The file should contain the following fields: First name, Last name, Email, Alias (optional), and User role. Optional fields must have their own column in the file, even if empty.
Fill in all the fields (columns) of the CSV file to import users. Separate the CSV file by commas with the following fields: First name, Last name, Email, Alias (optional), and User role. Optional fields must have their own column in the file, even if empty.
When using the User Import Service, it might take a few minutes for the import process to complete and for the new users to appear in the table.
The Site Admin who made the request will receive an email informing them that the import is complete and notifying them how many users were imported.
If there were any failed imports, the email would also include an attachment listing the users that were not imported and why that happened (for instance, due to an invalid user role).
If the imported file were in an invalid format, they would also receive an email informing them that this was the reason the import failed.