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What happens if my phone gets lost or stolen if I have the app?
What version of Android/iOS does the app require?
Can more than one person's fingerprint be registered to my app?
How do I uninstall the Mobile App? Will my account get deleted?
What rights does a SuperUser have? How many people can I make SuperUsers?
KS Services: Eagle Eye Networks
How can I view past recordings triggered by an event?
Enable an additional device
How many additional devices can I enable?
Does blocking a user work instantly?
Does a user receive a notification once I block them?
Using Mobile key
Do I have to be the near the lock? When do I have to tap the lock?
Enabling Mobile key
Will my lock support Mobile Key?
Configuring an IQ
While configuring an IQ, I pressed the reset button for too long, making the LED blink red-green-blue. How do I proceed?
Mobile App Overview
How secure is the Mobile App?
How do I install the SALTO KS App
Can I use multiple devices?
How can I activate my IQ within the Mobile Application?
I have a new device / reinstalled the application and need a Code
Code and Pin
How do I change my existing PIN?
How do I generate a Code?
How do I reset the PIN as a SuperUser?
SALTO KS App Features
What are remote lock opening?
How do I view my Entries Log