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Locks (Cylinders, Escutcheons, Wall readers)
Is it possible to disable lock settings?
What are ‘lock settings’?
Are there default lock settings? If so, what are they?
How can I change or edit the lock settings?
What types of locks are available?
How can I change the batteries of my lock (Cylinders)
How can I change the batteries of my lock (Escutcheons)
IQ and Repeaters
What do the different colored LED lights on the IQ and Repeaters mean?
How many Locks and Repeaters can I add to one IQ?
Can I use my IQ outdoors?
How can I disable the green flashing LED on my IQ?
The IQ has been replaced, can the old IQ still be used?
What does the percentage next to the IQ mean?
What is the solution when the IQ won’t connect to the WiFi?
The Lock is not connecting to the IQ, what should I do?
How many doors can you connect to one IQ
Installation of hardware
How do I add a lock to my SALTO KS site?
How do I add an IQ to my SALTO KS site
How do I add tags to my SALTO KS site?
How do I add repeaters to my SALTO KS site?
Technical Support - Locks
TS – Battery life escutcheon and cylinder
The lock is vandalised and completely inoperable, what should i do?